Reinventing the health care and benefits experience
GreenShield+ helps customers take charge of their health through an integrated system of healthcare benefits.
Through acquisition and organic growth, GreenShield+ boasts an ecosystem of apps supporting healthcare access. They wanted to provide their customers with a seamless payment experience across their telemedicine and mental health apps, eliminating the need to re-enter payment information.
Multiple apps operating independently of one another necessitate the re-entry of payment details.
Built single Stripe accounts based on top-level user data to unify the payment experience across the app ecosystem.
Fragmented Stripe merchant accounts decreased operational efficiency and obscured holistic financial performance.
Implemented Stripe Connect to facilitate the transfer of funds between apps and consolidate financial reporting.
Ensure all apps comply with security regulations without duplicating efforts.
Built a single component library enabling compliance across apps and saving management costs.
Results
The Process
Discovery
Build Out
Outcomes
Outcomes
What was built
Centralized customer account directory to unify financial reporting
Single component library for streamlined payment regulation compliance
Funds routing system to process payments across entities
Operational management dashboard for processing refunds